11 March 2011

Before you send Money to India using money2india

www.money2india.com
Money to India is a service provided by ICICI Bank 
Timeline

  • Transaction was initiated on 2nd of March,
  • Amount debited from our account on 3rd of March
  • Transaction was verified on 5th of March
  • Customer Representative asked to reset password on 7th which took 24 hours to activate
  • 9th No Status or update
  • 10th on calling customer care they asked me to inform the remitter to send them mail and can't disclose the information
  • Today they extended delivery date to 17th March
  • Today they extended delivery date to 23 March 


Continued verification and asked to reset the password on 10th of March
which took more than 24 hours And is still In the process of processing for
 indefinite time ... today is 11th March and counting ...

Do you think you really want to transfer or receive money using un dependable service which has too much delays on top of your regular wire transfer and uncertainty and lack of interest to respond sounding clearly in their voices ?

They Seems to have a standard way of answering "Please ask the remitter to send a mail, and call us we can't disclose the information" Its my account mentioned as beneficiary you dammit, if not brain use your eyes at least.

Their SLA is maximum of five days, what I noticed today is 9 days and counting ? Their standard operating procedure is to put funds on hold for fierce reason which by the way they don't share with you. and hold funds as long as they can ... what you should understand here is they are making fool of many like you so it must be in millions plus their interest, that not only covers the fluctuation of the currencies but also raises their profit levels to significant extent

Hell No I will not recommend Money2India again to any one ever.
Next time ... I would go for Wire transfer free from SBI or some other better provider

Money to India  on Complaints Board 1

http://www.complaintsboard.com/complaints/icici-bank-money2india-c409609.html
Money to India on Complaints Board 2
http://www.complaintsboard.com/complaints/icici-bank--money2india-c12284.html
Money to India Comments and Complaints on Latest News tips
http://www.newlatesttips.info/index.php/archive/money2india-transfer-money-to-india-icici-bank-money2india-secure-your-online-money-transfer-experience-icici-money2india-review-money2india-e-money-transfer-best-way-to-transfer-money/comment-page-1/#comment-76495

Review of Money2India service to transfer money to india on mouthshut since 2007

http://www.mouthshut.com/product-reviews/Money2india.com-925054186
Complaints Board user comments on money to india using money2india
http://www.consumercourt.in/other-banking-services/34524-icici-money2india-fraud.html
http://www.complaintsboard.com/complaints/icici-nri-banking--money2india-c31227.html
Money to India in r2iclub with respect to money to India 

http://www.r2iclubforums.com/forums/showthread.php/22665-ICICI-money2india-not-working-%28for-certain-towns%29-since-12-25?s=66d3dc9f7962955da3d557c2a4d1a8d2&p=360495#post360495

  My Blog on problems faced with respect to money2india service Money to India 
http://vasundhar.blogspot.com
Money to India regular complaints on google 
http://www.bing.com/search?q=complain%20rbi%20about%20money2india&pc=conduit&form=CONBDF&ptag=A1ABE2870D3204E8590F&conlogo=CT2776585
Alternate solutions for money transfer to India 

http://www.sbical.com/moneyTransfer.asp
http://www.westernunion.com/
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Before you decide on documentation

Yes,  I was hating documenting ,process ,project management tasks mostly involving maintaining,documenting,uploading,tracking tasks totally annoying.

I can understand the kind of time it is going to take, when you really really want to spend your time working on coding you like, Its a hurdle its bottle neck and lot more than you could possibly express in public forums.

I experienced all of this, but more I saw the other side of the world where documentation,process and methods are not involved and when I had to make changes to the code, Bring in the change and had to ... I realised how important those steps really are in making your/my life easy in the long run.

Now My 20% time roughly goes in doing just that, creating frame works,documentation, process maps and obviously coding. Good thing is when I explain people about possible delays you can avoid while dealing with the clients they are happy, and I am happy because they are happy and they keep me happy.

I recently worked on 2 major brands one is telecom giant in US, with their Interface design and surprised with the lack of standards and documentations for most significant interfaces sitting at the heart of their modules.we had to suggest changes,keep asking questions wasting time in asking and waiting responses while debugging the code,dwell for relevance and finding the problems, resolving them is not here yet ... most of the time is lost in talking and communicating when you or the client have no control and budget for?

Second is a new online retail, who acquired and customised the code for his needs, but when the developer left there is no one to guide talk or support.

On the other hand if we had proper documentation things would have moved much much faster giving more time to Think,Work and Innovate or Improvise.

So Next time thought of avoiding documentation, Probably you need to think again for the poor soal going to handle the application next time which might also include you, because no body remembers the code after 6 months.

Hope it helps, Just wanted to pour my experiences good or bad with you, because wise learn from other's mistakes

Till my next post ...